Reduce scheduling conflicts
Bring the information together so it is easier to find and act on.
AURTIV products / Hospital & Clinic Operations
OUTPATIENT ADMINISTRATION / RECEPTION
Hospital & clinic operations
AURTIV Care
A clearer reception desk.
A better organised day.
Coordinate the visit.
Connect departments, clinicians, patient registration and appointment stages in an administrative outpatient workspace. Start with a scoped pilot using fictitious records.
Explore your AI Copilot View Hospital & Clinic Operations plans from ₹799/monthTry free for 15 daysYour company workspace. Your team’s own AURTIV login.
Hospital & clinic operationsAURTIV Care
BUILT FOROutpatient reception teamsClinic administratorsDepartment coordinatorsAlready a customer? Sign in ↗︎
FROM DAILY WORK TO YOUR NEXT MOVE
Make the administrative side of care flow.
Coordinate appointments, clinician availability and reception without turning patient administration into a spreadsheet.
STEP 01 / A SHARED WAY OF WORKING
Patient registration
Keep the starting record, its owner and its next action together. Your team can work from the same context.
WORKFLOW SNAPSHOTSample data
See where work stands.
One view of the stages your team manages.
Patient registration
16
Appointment booking
12
Reception queue
8
Follow-up & statement
5
Illustrative records by stage. This is an example, not live customer data or a performance claim.
Keep reception work visible
Use structured stages, ownership and review points to keep work moving.
Share the right administrative information privately
Use the records you already capture to plan your next action.
WHAT A MORE CONNECTED DAY CAN LOOK LIKE
Less searching.
More clarity about the work.
A focused workspace helps your team refer to the same records and understand the next step. Here is where the product can make a practical difference.
Keep registration organised
Maintain administrative patient identity and contact records.
Coordinate appointment slots
Check overlapping active bookings for the same clinician or patient.
See reception progress
Follow appointments through check-in, service and completion stages.
HOW THE WORK CONNECTS
One workflow.
A clearer path forward.
Follow a typical journey through the product. Each stage gives the next person useful context instead of another disconnected update.
Set up the directory
Add departments and clinicians.
Register the patient
Create the administrative identity and contact record.
Book the slot
Choose a clinician, patient and appointment time.
Coordinate reception
Record check-in, service start, completion or no-show.
EXPLORE THE FEATURES
Understand what it does.
See how it helps.
Select a feature to explore what your team can do, why it matters and an everyday example. Optional modules are agreed as part of your subscription.
FEATURE 01INCLUDED WORKFLOW
Give reception a shared directory.
What your team can do
Create departments, register clinician names and designations and assign clinicians to departments. Maintain active and inactive status.
How it can help your business
The scheduling team can work from the same administrative directory.
- Department setup
- Clinician designation and assignment
- Active/inactive directory status
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎A clinic adds a new department and its clinician before reception begins booking slots.
FEATURE 02INCLUDED WORKFLOW
Keep the identity record focused.
What your team can do
Register a patient reference, name and optional contact information. This is administrative registration, without clinical notes.
How it can help your business
Reception can identify the intended patient record when arranging a visit.
- Registration reference
- Name and optional contact details
- Administrative identity only
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎A test patient receives a registration reference used when booking an appointment.
FEATURE 03INCLUDED WORKFLOW
Coordinate the slot before the visit.
What your team can do
Book a patient with a clinician for an agreed time range and source. Active overlaps for the same patient or clinician are checked.
How it can help your business
The reception team can avoid conflicting active bookings in the workspace.
- Patient and clinician selection
- Appointment time range
- Active-booking conflict checks
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎A proposed slot overlaps a clinician’s active booking, so reception chooses another time.
FEATURE 04INCLUDED WORKFLOW
See where each visit stands.
What your team can do
Check in the appointment, start service and complete it. Record cancellation or a no-show when appropriate.
How it can help your business
Teams have a shared administrative status to refer to during the day.
- Check-in and service stages
- Completion and cancellation
- No-show recording
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎Reception marks a test appointment Checked in; it later moves to service and completion.
FEATURE 05INCLUDED WORKFLOW
Review the administration at a glance.
What your team can do
See registration, clinician and booking counts from the workspace’s saved records. Date-based aggregates use the product’s defined date boundaries.
How it can help your business
Administrators get a starting point for reviewing scheduling and reception activity.
- Registration and clinician counts
- Booking and attendance counts
- Administrative overview
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎The daily review compares scheduled appointments with recorded attendance states.
FEATURE 06OPTIONAL MODULE
Review recorded scheduling activity.
What your team can do
When enabled, aggregate appointment counts by date, status and clinician.
How it can help your business
Managers can examine how the recorded appointment workflow is being used.
- Counts by date and status
- Clinician-level aggregates
- Optional reporting access
AN EVERYDAY EXAMPLE
Discuss this workflow for your business ↗︎A manager reviews completed and no-show counts for a chosen reporting period.
Examples are illustrative. Feature availability follows the enabled modules and permissions in your company workspace.
ILLUSTRATIVE BUSINESS WALKTHROUGH
A test appointment from booking to completion.
Use fictitious records while validating an outpatient administration pilot.
Map your own workflow with AURTIV ↗︎An administrator sets up the department and clinician.
↓Reception registers a fictitious patient.
↓The appointment is booked in a non-conflicting slot.
↓The visit moves through check-in, service and completion.
FROM SCATTERED WORK TO SHARED CONTEXT
What changes
in the everyday?
The aim is to make information and ownership easier to follow. These examples compare a common way of working with the supported product workflow.
A COMMON STARTING POINTWITH AURTIV HOSPITAL & CLINIC
Clinician and department lists kept separately
A connected department and clinician directory.
Appointments checked against multiple diaries
Scheduled slots with active patient/clinician overlap checks.
Reception status passed through verbal updates
Recorded check-in, service and completion stages.
ACCESS THAT FITS THE WORK
One company.
Different responsibilities.
Your team signs in with its own AURTIV accounts. Product records are scoped to the company, and roles determine which workflows each person can use.
Administrator
Manage administrative directories, operations, team access and enabled reporting.
Manager
Configure directories and coordinate registration, appointments and reports.
Reception staff
Register patients and manage bookings and reception stages.
Viewer
See aggregate overview and clinician/department directories, without identifiable patient appointments.
Private account activationCompany-scoped recordsRole-based accessAgreed modules & user allowance
AURTIV AI Copilot · Included in your workspace
Ask about your hospital appointments and administrative queues.
Get answers from your own data.
In your signed-in hospital workspace, AURTIV AI answers supported operational questions using your company's saved dashboard totals. It is read-only, restricted to the information your staff role is allowed to access, and cannot access another company's records. Hospital responses are fixed-format administrative counts, not clinical interpretations.
- 01 / WORKSPACE METRIC
Appointments today
Check today's scheduled appointment total without exposing patient identities.
EXAMPLE QUESTION“Show appointments today” - 02 / WORKSPACE METRIC
Reception queue
See the number of waiting or in-service appointments, not medical histories.
EXAMPLE QUESTION“Show waiting or in-service appointments” - 03 / WORKSPACE METRIC
Clinical staffing
Review the number of active clinicians in the administrative workspace.
EXAMPLE QUESTION“Show active clinicians”
Only your companyAnswers use your authenticated workspace, never a different customer's data.
Type or dictateUse the microphone on supported browsers, review the transcript, then tap Ask.
Permission-aware totalsOnly approved aggregate metrics. Some totals require manager roles or optional modules.
Privacy by design: Administrative totals only. Never enter patient names, diagnoses, prescriptions or medical records. No unrestricted record searches, payment actions, or automatic changes. Browser voice recognition may use Cloudflare speech processing.
Sign in to try AURTIV AICORPORATE SUITE · INDUSTRY BUSINESS STACK
Hospital & Clinic Operations.
More business, connected.
Start with your industry workspace and add the business applications your team needs. HR appears once. App permissions and workspace limits remain explicit.
Shared HR + recommended apps for Hospital & Clinic Operations
Explore individual features and component prices
AURTIV FinanceRecord non-clinical financial transactions.Explore features & pricing ↗︎AURTIV ProjectsCoordinate admin and facilities projects.Explore features & pricing ↗︎AURTIV AnalyticsReview authorized non-clinical metrics only.Explore features & pricing ↗︎AURTIV DeskLog facilities and admin helpdesk tickets, not patient cases.Explore features & pricing ↗︎Human Resources ManagementManage administrative staff, leave and attendance. Not for patient or clinical records.Explore features & pricing ↗︎
PROMOTIONAL SUITE PRICES
Choose your stack.
Published Suite prices are discounted from component list prices. Annual billing adds 20% savings against the Suite monthly price, with 12 months paid upfront.
01 / ESSENTIALS
Essentials
4 included products · Launch tier in each app
₹2,499/ month
₹2,499 billed monthly
Component list total ₹3,096/mo · Suite saving 19.3%
Annual: ₹1,999/mo equivalent · ₹23,988 upfront
- ✓Hospital & Clinic OperationsIndustry core software · 3 staff accounts
- ✓Human Resources ManagementEmployee directory, leave and attendance · 3 staff accounts
- ✓AURTIV FinanceBusiness application · 3 staff accounts
- ✓AURTIV ProjectsBusiness application · 3 staff accounts
Per company workspace, + applicable GST. Core staff allowance: 3. Each app’s allowance is shown above; seats are not added or pooled. Custom usage and onboarding are quoted separately.
Request Essentials bundle ↗︎Compare bundle ↗︎02 / GROWTH
Growth
5 included products · Growth tier in each app
₹5,299/ month
₹5,299 billed monthly
Component list total ₹7,095/mo · Suite saving 25.3%
Annual: ₹4,239/mo equivalent · ₹50,868 upfront
- ✓Hospital & Clinic OperationsIndustry core software · 8 staff accounts
- ✓Human Resources ManagementEmployee directory, leave and attendance · 8 staff accounts
- ✓AURTIV FinanceBusiness application · 8 staff accounts
- ✓AURTIV ProjectsBusiness application · 8 staff accounts
- ✓AURTIV AnalyticsBusiness application · 8 staff accounts
Per company workspace, + applicable GST. Core staff allowance: 8. Each app’s allowance is shown above; seats are not added or pooled. Custom usage and onboarding are quoted separately.
Request Growth bundle ↗︎Compare bundle ↗︎03 / COMPLETE
Complete
6 included products · Operations tier in each app
₹11,499/ month
₹11,499 billed monthly
Component list total ₹16,494/mo · Suite saving 30.3%
Annual: ₹9,199/mo equivalent · ₹1,10,388 upfront
- ✓Hospital & Clinic OperationsIndustry core software · 20 staff accounts
- ✓Human Resources ManagementEmployee directory, leave and attendance · 20 staff accounts
- ✓AURTIV FinanceBusiness application · 20 staff accounts
- ✓AURTIV ProjectsBusiness application · 20 staff accounts
- ✓AURTIV AnalyticsBusiness application · 20 staff accounts
- ✓AURTIV DeskBusiness application · 20 staff accounts
Per company workspace, + applicable GST. Core staff allowance: 20. Each app’s allowance is shown above; seats are not added or pooled. Custom usage and onboarding are quoted separately.
Request Complete bundle ↗︎Compare bundle ↗︎INR list prices effective 3 November 2026, excluding GST. Annual billing is paid upfront. Suite discount targets are 20% / 25% / 30%; exact savings vary with rounded published prices. No automatic charge, external messaging or unlimited AI. Access depends on app permissions; supported cross-app links are configured explicitly.
EXPLORE WHAT IS AVAILABLE
Less searching. More understanding.
The tools behind Hospital & Clinic Operations, grouped around the work they help you do. Availability depends on your plan, enabled modules and role.
Your core workspace
- Departments & clinicians
- Patient administration
- Appointment scheduling
- Reception queue
- Appointment reports
Patient administration
- Clinician availability and time off
- Appointment rescheduling and waitlists
- Queue and follow-up tracking
- Patient-scoped administrative statements
Private patient access
- Invited patient portal and consent
- Scoped appointment and document views
- Consent withdrawal
- Browser-print statements
Adapt the workspace to your business
- Typed custom fields for workspace details and permitted records
- Industry-specific starter fields that you can extend
- Reviewed CSV updates to existing custom details, up to 20 rows per batch
- CSV-assisted entry into supported business forms
- Administrative record details only; clinical document extraction is unavailable
Shared account essentials
- Private company or organization workspace
- Role-aware access and private file uploads
- Read-only Business Agent for permitted questions
- Customer-visible usage and renewal details
- Configurable seat, document, record and AI allowances
- Password login, Google sign-in and account recovery
Choose the capabilities your team needs during onboarding. Payment records do not verify online payments. External messaging, device connections and regulated or certified compliance workflows require a separately agreed scope.
TRANSPARENT SOFTWARE SUBSCRIPTIONS
Hospital & Clinic Operations pricing
Outpatient reception and scheduling pilot. Monthly and annual options, with a dedicated company workspace.
Annual billing saves approximately 20%.
15 DAYS ON US
Request free trial Start a free 15-day trial.
Explore core Hospital & Clinic Operations workflows with up to 3 team accounts. No credit card, no automatic charge. Verify your email to start a private 15-day trial (UTC calendar days, start date included). Access ends when the trial expires unless you agree to a paid plan. Hospital trial is for fictional records only until privacy, security and legal reviews are complete.
Launch
Up to 3 staff accounts
₹799/ month
Annual: ₹639/mo equivalent · ₹7,668 paid yearly · Save ₹1,920/year
Discuss Launch plan- Department and clinician registers
- Minimal administrative registration
- Appointment booking and reception queue
Popular choice
Growth
Up to 8 staff accounts
₹1,499/ month
Annual: ₹1,199/mo equivalent · ₹14,388 paid yearly · Save ₹3,600/year
Discuss Growth plan- Department and clinician registers
- Minimal administrative registration
- Appointment booking and reception queue
- Optional appointment reports
- More reception staff accounts
Operations
Up to 20 staff accounts
₹2,499/ month
Annual: ₹1,999/mo equivalent · ₹23,988 paid yearly · Save ₹6,000/year
Discuss Operations plan- Department and clinician registers
- Minimal administrative registration
- Appointment booking and reception queue
- Optional appointment reports
- More reception staff accounts
- Larger outpatient team allowance
Indicative launch prices in INR, excluding applicable GST. Annual plans are paid upfront. One company workspace per subscription. Module entitlements and team limits are agreed at provisioning; onboarding, migration, additional users and custom work are quoted separately. No self-service checkout or automatic billing.
Administrative outpatient pilot only, not an EHR or clinical system. Use fictional data until privacy, security and legal review are complete.
START WITH YOUR REAL WORKFLOW
A focused pilot.
A practical first step.
We agree the product fit, enabled modules, user allowance and onboarding scope before rollout. Start with a small group and a workflow you can review.
Define the starting point
Walk through your process with AURTIV. Confirm that the product’s current capabilities fit the workflow and agree what a useful pilot should show.
Prepare the workspace
AURTIV provisions the company and administrator account. Prepare the relevant directories and opening records, then activate the team’s accounts.
Run, review & improve
Work through representative scenarios, review permissions and help the team adopt the process. Agree any continuing support or separately scoped improvements.
CLEAR FROM THE START
Questions about
hospital & clinic?
Know the product’s current scope before deciding how it fits your business.
Product privacy notice ↗︎Can clinicians record medical notes or prescriptions?+
No. Clinical records, diagnoses, prescriptions and decision support are outside this administrative product.
Can we use real patient data straight away?+
Begin with fictitious test records. Formal privacy, security and legal reviews are needed before deciding suitability for real patient information.
Does it send appointment reminders?+
No. Appointment records and reception stages are managed by staff; automatic reminders are not included.
How does our team sign in?+
AURTIV provisions your company workspace and administrator account. Users receive private activation links, choose their passwords and sign in directly to the product. They do not need a separate external CRM or AI account.
What will the subscription and onboarding cost?+
We agree product modules, user allowance, access term and any onboarding or support services before purchase. Start with a conversation about your workflow and pilot needs; no price or performance guarantee is assumed.
What is outside this release?+
The product supports administrative appointments, rescheduling, time-off controls, follow-ups, patient statements and consent-based patient access. Clinical notes, diagnoses, prescriptions, lab integration, insurance claims and healthcare certification are outside the administrative product scope.
YOUR NEXT STEP / AURTIV HOSPITAL & CLINIC
Bring us the workflow.
Let’s find the right fit.
Tell us what your team does today, where information gets lost and what you want to improve. We’ll help you review the product and define a useful starting point.
Inside Hospital & Clinic Operations
Understand the system.
See how it helps.
Coordinate appointments, clinician availability and reception without turning patient administration into a spreadsheet. Explore the operating flow, application architecture and access controls behind the workspace.
- STEP 01Patient registrationCapture the starting information in the relevant workspace records.
- STEP 02Appointment bookingCoordinate the people, resources and next actions using the enabled modules.
- STEP 03Reception queueRecord progress and review the work within your assigned permissions.
- STEP 04Follow-up & statementUse permitted reports and records to review the outcome and next steps.
Reduce scheduling conflicts
Relevant capability area: Patient administration. Clinician availability and time off. Appointment rescheduling and waitlists.
Keep reception work visible
Relevant capability area: Private patient access. Invited patient portal and consent. Scoped appointment and document views.
Share the right administrative information privately
Relevant capability area: Adapt the workspace to your business. Typed custom fields for workspace details and permitted records. Industry-specific starter fields that you can extend.
How is this application structured?
The browser workspace presents the enabled Hospital & Clinic Operations modules. Requests go to application APIs on Cloudflare Workers, where the signed-in account, company scope and product permissions are checked. Structured business records are stored in D1; supported private file workflows use R2. A shared platform does not mean shared access to another company’s records.
Subscription, role and module access determine which functions a user can use. Linked Corporate Suite applications require the relevant access and supported integration; they are not automatically included in every product plan.
How are company records and user access protected?
Protected API routes apply company and role checks on the server. Session cookies use HttpOnly and SameSite restrictions, with the Secure flag on HTTPS. Write operations use origin and CSRF checks, and API responses use no-store cache controls. Administrators should assign only the access each person needs and remove accounts when access is no longer required.
These are implemented application controls, not a guarantee of security or a compliance certification. Your deployment configuration, data handling, staff practices and recovery requirements also need review.
How should we use AI and reports responsibly?
Use the product’s permitted reports and supported read-only Business Agent questions to understand company records. Available sources depend on your role and enabled features. AI outputs should be checked against the underlying records, especially before financial, legal, health or other consequential decisions.
A model’s explanation does not itself authorise a business change. Product actions and approvals remain in their supported workflows. Confirm AI processing requirements before entering sensitive information, and keep public demonstration workspaces limited to fictional data.
What should we confirm before a rollout?
Walk through your actual patient registration to follow-up & statement process. Confirm the modules, roles, import requirements, data retention, supported integrations and support coverage. Test representative scenarios in a suitable workspace and agree who owns onboarding and ongoing administration.
Expected benefits depend on the quality of your records and adoption by your team. Use the existing product scope and pricing details on this page to agree the fit; specialist regulatory, accounting or clinical requirements need separate assessment.