Clients & contacts
Email · Phone · Company
active → inactiveAURTIV / Diagnostic operations
Every specimen. Every handoff. Accounted for.
Email · Phone · Company
active → inactiveSpecimen type · Method · Result unit · Reference range · Turnaround hours
active → inactiveClient · Test · Collection appointment · Report due date
booked → collected → processing → completed → cancelledOrder · Specimen barcode · Collected at · Collected by · Condition at receipt · Storage location
collected → received → processing → stored → disposed → rejectedOrder · Specimen · Measured result · Unit · Reference interval · Review evidence
draft → reviewed → released → rejectedTest · Control lot · Observed control result · Acceptance criteria · Review date
pending → passed → failed → resolvedCustomer · Invoice total · Received · Due date
draft → issued → paid → voidClient · Due date · Responsible person · Notes
todo → in progress → completed → cancelledInvoice · Amount · Paid on · Method
recordedDiagnostic Lab Management combines structured workflows, private records and explainable Overview intelligence.
Keep the starting record, its owner and its next action together. Your team can work from the same context.
One view of the stages your team manages.
Illustrative records by stage. This is an example, not live customer data or a performance claim.
Bring the information together so it is easier to find and act on.
Use structured stages, ownership and review points to keep work moving.
Use the records you already capture to plan your next action.
Overview intelligence highlights saved overdue work, approaching expiries and workflow bottlenecks. Each finding explains the source and links to the relevant records.
Ask follow-up questions by text or voice. Answers use your permitted account records and your existing daily AI allowance.
Current records → Clear findings → Relevant workflow
Illustrative workflow · no invented performance resultsScoped company records, staff roles, independent review where required, and an audit trail.
Open subscribed Suite applications and private document storage using existing company access. Financial posting remains an explicit reviewed workflow.
Contact us for subscription pricing, onboarding and optional custom feature development. Request a package tailored to your workflows and team.
Discuss a custom package ↗︎See the actual workspace with fictional demonstration data.
Open Diagnostic Lab Management ↗︎The tools behind Diagnostic Lab Management, grouped around the work they help you do. Availability depends on your plan, enabled modules and role.
Choose the capabilities your team needs during onboarding. Payment records do not verify online payments. External messaging, device connections and regulated or certified compliance workflows require a separately agreed scope.
Inside Diagnostic Lab Management
Diagnostic Lab Management combines structured workflows, private records and explainable Overview intelligence. Explore the operating flow, application architecture and access controls behind the workspace.
Relevant capability area: Your specialist workflows. Clients & contacts. Test catalogue.
Relevant capability area: Operational controls. Version-checked edits and an audit trail. Reviewable status changes.
Relevant capability area: Adapt the workspace to your business. Typed custom fields for workspace details and permitted records. Industry-specific starter fields that you can extend.
The browser workspace presents the enabled Diagnostic Lab Management modules. Requests go to application APIs on Cloudflare Workers, where the signed-in account, company scope and product permissions are checked. Structured business records are stored in D1; supported private file workflows use R2. A shared platform does not mean shared access to another company’s records.
Subscription, role and module access determine which functions a user can use. Linked Corporate Suite applications require the relevant access and supported integration; they are not automatically included in every product plan.
Protected API routes apply company and role checks on the server. Session cookies use HttpOnly and SameSite restrictions, with the Secure flag on HTTPS. Write operations use origin and CSRF checks, and API responses use no-store cache controls. Administrators should assign only the access each person needs and remove accounts when access is no longer required.
These are implemented application controls, not a guarantee of security or a compliance certification. Your deployment configuration, data handling, staff practices and recovery requirements also need review.
Use the product’s permitted reports and supported read-only Business Agent questions to understand company records. Available sources depend on your role and enabled features. AI outputs should be checked against the underlying records, especially before financial, legal, health or other consequential decisions.
A model’s explanation does not itself authorise a business change. Product actions and approvals remain in their supported workflows. Confirm AI processing requirements before entering sensitive information, and keep public demonstration workspaces limited to fictional data.
Walk through your actual capture the record to understand and follow up process. Confirm the modules, roles, import requirements, data retention, supported integrations and support coverage. Test representative scenarios in a suitable workspace and agree who owns onboarding and ongoing administration.
Expected benefits depend on the quality of your records and adoption by your team. Use the existing product scope and pricing details on this page to agree the fit; specialist regulatory, accounting or clinical requirements need separate assessment.