Hotel management workspace privacy

AURTIV Hotel & Stay Management is an early front-desk and housekeeping pilot. Before entering real guest records, agree privacy and security safeguards, retention periods and operating procedures.

Records handled

Room numbers, categories, capacity and housekeeping states; guest names and optional contact details; reservation dates and rates; check-in and checkout stages; staff accounts and activity history.

Access and retention

Records are scoped to the hotel company. Managers configure rooms and access optional reports; front-desk operators manage guest and reservation workflows; viewers can only read permitted data. Authorised infrastructure personnel may access underlying databases. Ending a subscription does not automatically delete records.

Not included

This pilot does not verify legal identity, collect ID documents, perform government guest reporting, process payments, generate GST invoices, connect OTAs or external channel managers, or offer an online booking engine. Guest payment information and official identification documents should not be entered into note fields.

Contact AURTIV to discuss a data processing agreement, deletion requests, security review or production onboarding.

Optional Firebase sign-in

If you choose Google, email-link or mobile OTP sign-in, Google Firebase processes your sign-in identity and verification information. Phone numbers are processed by Google for authentication and abuse prevention; SMS OTP is available for Indian mobile numbers. AURTIV stores the linked Firebase user identifier and a sign-in label, while existing company permissions control business-data access. This integration does not send your business records to Firebase. The browser temporarily stores the email address used to complete an email sign-in link. Existing password login remains available. See Firebase privacy information and Google privacy.